Business Communication Workshops

Speak So They Listen

Whether it’s at your weekly team meeting or before an audience of 200, when it’s your time to speak, do people listen? This program helps participants speak with competence and confidence in a variety of professional settings, including briefings, meetings, and public events. Participants identify the elements of the communication process, explore ways of tailoring their message to an audience and building rapport, and learn how to organize their ideas and use their individual styles effectively.

“Your energy was consistent and infectious, and your subject knowledge was thorough and delivered in a manner that the entire class could comprehend. I left the class feeling motivated and equipped to improve my overall speaking skills.”

—M. Calloway, DC Bar, Basics of Public Speaking

Better Business Writing

Good writing counts. Improving your writing skills can increase your effectiveness; boost your confidence; and enhance your professional image among colleagues, managers, and clients. This course includes strategies to write clearly and concisely; guidelines for writing emails, memos, and business letters; and strategies to encourage a positive response in your readers.

“The instructor is highly efficient, used good instructional methodologies, and has in-depth knowledge of the subject matter.”

—Young African Leaders Initiative member, Effective Business Writing

Business Writing Bootcamp

This 2-day course will put you on the path to writing business documents that are clear, concise, compelling, and free of common writing errors. It includes an in-depth review of punctuation and grammar rules; a discussion on the convention and rules of good business writing; guidelines to write effective emails, memos, and business letters; and tips for ensuring consistency within documents and editing your work.

 “Since the workshops concluded, I have seen significant improvement in the writing of several staff members, and it is evident that all parties reaped numerous benefits from the sessions overall. Chaz demonstrates a great command of English grammar and all aspects of professional writing.”

—Christa Sanders, Campus Director, Webster University Ghana

Write Better, Right Now: Grammar Refresher for Professionals

This class covers all the fine points of grammar and punctuation that you likely learned in school but forgot. The review includes punctuation rules, adverbs and adjectives, restrictive and nonrestrictive clauses, pronoun-antecedent agreement, subject-verb agreement, and other pesky but important parts of grammar you need to know to write more effectively.

“Ms. Kyser is a wonderful instructor. She’s ‘tops’ when it comes to explaining grammatical and editorial information, correcting student errors, and keeping us all on track.

—G. Walsh, Intensive Review of Grammar, a The Business University class

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